Returns, Exchanges & Support

Want a Return or Exchange?

We’re here to assist you.

📧 Email Support

For order-related queries, returns, exchanges, or general support, please contact us at:

Email: gears.official81@gmail.com

⏱️ We usually respond within 24–48 business hours, Monday to Saturday. Our support team is unavailable on Sundays and public holidays, so queries received during these days will be responded to on the next business day.

📦 Order Support

When contacting us, please include:

• Your Order ID
• Your registered email address or phone number
• Clear details of your query

This helps us understand your request and resolve it faster.

• To learn more about returns and refunds, please refer to our Refund Policy.
• For product-related issues, an unedited unboxing video or clear images may be required to verify and process your request.